Improved decision-making
Collect and utilise accurate information faster and more effectively. Focus on what matters – making the right decisions.
- Real-time data collection and analysis
- Visualisation and insight generation
Automated and intelligent
Artificial intelligence (AI) lets your experts work on higher-priority work by automating routine tasks, as well as providing additional data for reference.
- Process automation
- Resource optimisation
Artificial intelligence (AI) and related innovations such as machine learning make up the core of digital transformation in the 4th industrial revolution. Together with our technology partners, we utilise Generative AI (GenAI) to help organisations and businesses enhance and customize their processes with automation.
This helps our team create products with faster time to market, optimise resource allocation, and derive useful insights from big data for more informed decision-making.
Automation using AI
Through GenAI, we can help enhance your operations by automating tasks for:
Customer Service and Support
AI chatbots, call center assistants, and sentiment analysis in emails and social media
Supply Chain Management
Order and inventory management, supplier management, and logistics optimisation
IT Operations
IT support/helpdesk functions, predictive maintenance, quality control, monitoring and reporting
Administrative functions
Select HR functions such as screening and onboarding, audit trail creation, data collection, insights generation
Finance and Accounting
Invoice processing, expense management, forecasting, fraud detection, and accounts management, among other functions.
Data analytics and digital transformation using RPA
We can also implement robotic process automation (RPA) into databases. Our team can configure the best-fit setup for your organisation according to your business needs, allowing for better performance monitoring and anomaly detection for maintenance. Furthermore, we can help integrate third-party apps to your organisation’s current system via API integration or automate the extraction, transformation, and loading (ETL) process from legacy databases to newer ones.
ESG solutions
Assessing ESG risks can be made easier with AI-powered tools. Financial institutions, lenders, and public sector agencies can significantly reduce risks and associated costs with accurate ESG assessment platforms. Through data visualisation and analytics, real-time monitoring, and more transparent reporting and disclosure can help relationship managers and decision-makers manage deals and pricing better.
USER’s experience working with businesses from various industries helped us develop automated tools for ESG. For industries such as energy, manufacturing, transportation, and others that need to keep abreast with keeping their ESG compliance and risk mitigation, USER’s ESG tools can greatly help in aligning their policies more efficiently.
Boosting human capability with AI
Processing large volumes of data to use in decision-making can hamper the agility of an organisation. Thankfully, developments in data analytics and AI addresses these problems to allow faster and more transparent transactions and promote better collaboration. AI tools and platforms can also help you discover new aspects that may bring more value to your customers or business.
